Insight & Account Leader

SCOPE OF WORK

• • Project Management: mainly be in charge of client-facing & consulting.
  • Identify clients’ Business objectives, turn them into Research objectives and consult the
    clients about how Kompa solutions can help them.
  • Do analysis through deep-diving into data to spot valuable findings/ insights.
  • Proactively engage, brainstorm with business partners to drive those findings/ insights
    into actionable recommendations.
  • Work proactively to ensure all research papers are driven by real and clear facts & figures.
    Leading the workflow across departments with an aim to solve a problem.
  • Timely consult clients to handle a crisis with Kompa services. Present and answer
    persuasive inquiries related to projects and categories.
  • Maintain professional client service manners through periodic (monthly…) meetings to
    update the clients’ needs and modify report templates accordingly.
  • Be responsible for the success rate of contract renewal, up-selling and monitoring
    proposal writing for pitching new business.

Team Leadership:

• • Developing team members qualified for company business needs such as assigning jobs,
    managing team workload and performance, giving feedback to team members in a timely
    manner periodically.
  • Guide and supervise team members to do project briefs in order to collect, optimize data,
    methodological design for research projects.
  • Plan and execute training activities periodically to keep the team updated about both
    professional knowledge and market situations.
  • To measure, monitor, and analyze the performance based on the defined KPIs.
  • Inspiring all the relevant teams, and solving everyone’s difficulties; listening to team
    member difficulties and motivating them; giving recognition for good performance as well
    as managing poor performance.

KEY SKILLS:

• • At least 3 years’ experience in a research/insight role or related position.
  • Having experience in social listening is an advantage.
  • Working at an agency is a plus.
  • Be convenient for analyzing a variety of data types (number, text, image…) analysis.
    Qualitative and quantitative research understandings.
  • Be organized and able to work under high pressure to meet deadlines and demanding
    targets.
  • Strong project management and time management skills.
  • Strong sense of client service, with the ability to handle daily requests & maintain client
    relationships.
  • Able to work effectively in a team and independently.
  • Excellent problem-solving, communication, teamwork skills and the confidence to lead
    and motivate a team.
  • Proficient in English (both speaking and writing).
  • Proficient in office informatics, especially Excel and PowerPoint.
  • Being responsible and able to work overtime when required.

WHY YOU’LL LOVE WORKING HERE:

• • Young, dynamic environment and freedom to creative.
  • Transparency and honesty are the 2 factors from our core value.
  • Trust with customer and commitment through standard quality products and solutions.
  • Human oriented.

BENEFICS INCLUDE:

• • 100% salary during probation.
  • Working Monday – Friday.
  • Company trip, team-building and other social activities.
  • Salary bonus, performance review.
  • 13th-month salary.
  • Training-on-the-job.