POSITION OVERVIEW:
Insight & Account Specialist is responsible for managing assigned projects to ensure the best quality of service delivery and client happiness through smooth team operation and project optimization.
JOB DESCRIPTIONS:
- Identify client needs, and draft project briefs to collect and optimize data for research projects.
- Independently set up & manage assigned projects. Quality control of the research process and output deliverables.
- Be responsible for data checking, interpreting data, and providing feedback to clients.
- Summarize data for the production of tables, charts, and graphs.
- Develop reports and documents containing actionable recommendations and attend client ‘s presentations.
- Make sure the reports are on schedule; the quality of the report is in accordance with the company’s standards and client requirements.
- Regular & timely correspondence on clients’ inquiries and maintaining relationships with clients.
- Provide in-depth market analysis – Markets, Consumers, Campaign.
- Put effort into ensuring multi projects are within set deadlines & time budgets.
- Other tasks assigned by Insight & Account Leader/Manager.
JOB REQUIREMENTS:
- Bachelor’s degree in marketing, economics, Business Administration, or related fields.
- At least 1 year of experience in a research/insight role or related position.
- Having experience in social listening or working at an agency is a plus.
- Be enthusiastic about social media empowerment and its possibilities to build strong brand propositions.
- Be convenient for analyzing a variety of data types (number, text, image…) analysis.
- Good analytical and report-writing
- Trend catching.
- Strong interpersonal, negotiation, and communication skills.
- Strong project management skills.
- Strong sense of client service.
- English proficiency, especially in developing reports.
- Proficient in office informatics, especially Excel and PowerPoint.
BENEFITS INCLUDE:
- 100% salary during probation.
- Working Monday – Friday.
- Work from home policy.
- Salary bonus, performance review.
- Gift on holidays, birthday.
- 13th-month salary.
- Training-on-the-job.