POSITION OVERVIEW:

Insight & Account Specialist is responsible for managing assigned projects to ensure the best quality of service delivery and client happiness through smooth team operation and project optimization.

JOB DESCRIPTIONS:

  • Identify client needs, and draft project briefs to collect and optimize data for research projects.
  • Independently set up & manage assigned projects. Quality control of the research process and output deliverables.
  • Be responsible for data checking, interpreting data, and providing feedback to clients.
  • Summarize data for the production of tables, charts, and graphs.
  • Develop reports and documents containing actionable recommendations and attend client ‘s presentations.
  • Make sure the reports are on schedule; the quality of the report is in accordance with the company’s standards and client requirements.
  • Regular & timely correspondence on clients’ inquiries and maintaining relationships with clients.
  • Provide in-depth market analysis – Markets, Consumers, Campaign.
  • Put effort into ensuring multi projects are within set deadlines & time budgets.
  • Other tasks assigned by Insight & Account Leader/Manager.

JOB REQUIREMENTS:

  • Bachelor’s degree in marketing, economics, Business Administration, or related fields.
  • At least 1 year of experience in a research/insight role or related position.
  • Having experience in social listening or working at an agency is a plus.
  • Be enthusiastic about social media empowerment and its possibilities to build strong brand propositions.
  • Be convenient for analyzing a variety of data types (number, text, image…) analysis.
  • Good analytical and report-writing
  • Trend catching.
  • Strong interpersonal, negotiation, and communication skills.
  • Strong project management skills.
  • Strong sense of client service.
  • English proficiency, especially in developing reports.
  • Proficient in office informatics, especially Excel and PowerPoint.

BENEFITS INCLUDE:

  • 100% salary during probation.
  • Working Monday – Friday.
  • Work from home policy.
  • Salary bonus, performance review.
  • Gift on holidays, birthday.
  • 13th-month salary.
  • Training-on-the-job.

If you want to measure, leverage, and enhance your brand with actual and effective data, Kompa will help you!

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