Dec 9, 2022

The Digital Transformation Landscape in Vietnam 2021 – 2022

Digital transformation has been a hot topic over the past two years, and there are no signs of it cooling down. This subject has garnered significant attention and focus from the government, as well as multi-industry organizations and enterprises. With various technol...

Digital transformation has been a hot topic over the past two years, with no signs of cooling down. It is a subject of great interest and focus for the government as well as multi-industry organizations and businesses. With digital transformation technologies, data sources are stored, fully utilized, and analyzed and processed rapidly. This improves operational efficiency, as well as customer and employee experiences, while optimizing operations and increasing the competitiveness of organizations and businesses.

Join Kompa for a panoramic view of digital transformation trends in Vietnam from Q1 2021 to the present.

If 2020 is considered the year of raising awareness about digital transformation, then 2021 was the year of implementation amidst the Covid-19 pandemic.

In Q1 2021, public interest was still quite low.
By Q2 2021, there was a noticeable shift and growth.
A highlight in Q3 2021 was the Ministry of Public Security's successful development and implementation of the national population database system, which officially went into operation. This marked a clear increase in public interest regarding digital transformation nationwide.
At the end of 2021, the Vietnam Digital Transformation awards attracted over 900,000 discussions.
October 10, 2022, is recognized as National Digital Transformation Day.

Top 5 industries most discussed regarding digital transformation implementation

Banking, industrial manufacturing, healthcare, education, and real estate are the industry groups with the highest volume of discussions related to digital transformation. Among them, banking accounts for the highest discussion volume thanks to proactive and typical digital transformation activities, such as: online banking services; automated teller machines, 4.0 bank branches, QR code payments, Tap to pay, Livebank, contactless payments, and cash withdrawals using citizen ID cards...