Insight Library

News & knowledge

Stay current with news, deep analyses, and practical lessons from the Kompa expert team.

FMCG in Peak Season: Finding Differentiation and Staying Ahead of Communication Risks

FMCG in Peak Season: Finding Differentiation and Staying Ahead of Communication Risks

Back-to-School 2026 Is Over: Where Does Your Campaign Really Stand?

Back-to-School 2026 Is Over: Where Does Your Campaign Really Stand?

What is social listening? 30 tools and their real status in 2026

What is social listening? 30 tools and their real status in 2026

Before Planning Your 2027 Strategy, Where Are Your Brand’s Strengths and Gaps?

Before Planning Your 2027 Strategy, Where Are Your Brand’s Strengths and Gaps?

The Race for Vietnamese Films This National Day: Nghỉ Hè Sợ Nghỉ Hưu Leads Social Buzz, But Who Will Win at the Box Office?

The Race for Vietnamese Films This National Day: Nghỉ Hè Sợ Nghỉ Hưu Leads Social Buzz, But Who Will Win at the Box Office?

Understanding Parents, Staying Ahead of Trends: Social Listening for the Education Industry

Understanding Parents, Staying Ahead of Trends: Social Listening for the Education Industry

Social Listening and Business Decision-Making: When Market Data Becomes a Competitive Advantage

Social Listening and Business Decision-Making: When Market Data Becomes a Competitive Advantage

How Are Fintech Brands “Tracking” Each Other Through Social Listening?

How Are Fintech Brands “Tracking” Each Other Through Social Listening?

After the First Half of the Year, Where Is Your FMCG Brand Really Winning?

After the First Half of the Year, Where Is Your FMCG Brand Really Winning?

What Are Parents and Students Saying on Social Media Before Choosing a School?

What Are Parents and Students Saying on Social Media Before Choosing a School?

Reading the Tech Market: 5 Data-Driven Decisions Powered by Social Listening

Reading the Tech Market: 5 Data-Driven Decisions Powered by Social Listening

CRISIS MANAGEMENT: PROTECTING BRAND REPUTATION IN THE AGE OF DATA

CRISIS MANAGEMENT: PROTECTING BRAND REPUTATION IN THE AGE OF DATA

What is GEO? A comprehensive guide to Generative Engine Optimization in Viet Nam

What is GEO? A comprehensive guide to Generative Engine Optimization in Viet Nam

Social Listening Checklist to Help Brands Measure Social Media Campaign Effectiveness

Social Listening Checklist to Help Brands Measure Social Media Campaign Effectiveness

AI & Social Listening 2025: Unlocking Social Data and Leading the Market with 5 New Trends

AI & Social Listening 2025: Unlocking Social Data and Leading the Market with 5 New Trends

Social Listening on TikTok: Decoding the Customer Journey and Elevating Brand Strategy

Social Listening on TikTok: Decoding the Customer Journey and Elevating Brand Strategy

How to use Social Listening to monitor competitors and manage your brand effectively

How to use Social Listening to monitor competitors and manage your brand effectively

The Journey of Transforming Insight from Social Listening into Executable Brand Strategies

The Journey of Transforming Insight from Social Listening into Executable Brand Strategies

Social Listening on TikTok helps decode the consumer behavior of Gen Y and Gen Z

Social Listening on TikTok helps decode the consumer behavior of Gen Y and Gen Z

The Importance of Customer Insight from Social Media

The Importance of Customer Insight from Social Media

Decoding Gen Z Consumer Insights from the KitKat ‘Bóc Lời Dối Gian’ Case Study – A Social Listening Perspective

Decoding Gen Z Consumer Insights from the KitKat ‘Bóc Lời Dối Gian’ Case Study – A Social Listening Perspective

When Human Values and Safety are Strategic Priorities: A Crisis Management Case Study at Van Hanh Mall

When Human Values and Safety are Strategic Priorities: A Crisis Management Case Study at Van Hanh Mall

Social Listening on TikTok: Discover how to leverage the entertainment platform to catch trends effectively

Social Listening on TikTok: Discover how to leverage the entertainment platform to catch trends effectively

9 Social Listening metrics for Facebook that brands need to track immediately

9 Social Listening metrics for Facebook that brands need to track immediately

The Connection Between Social Listening and Long-term Brand Strategy

The Connection Between Social Listening and Long-term Brand Strategy

7 common customer behaviours in the mother and baby category

7 common customer behaviours in the mother and baby category

Miss Cosmo 2024 on social media: 1.4 million mentions in eight days

Miss Cosmo 2024 on social media: 1.4 million mentions in eight days

Analysing customer behaviour and trends in the purchase journey

Analysing customer behaviour and trends in the purchase journey

Crisis communications management: scale, warning signs and how to respond

Crisis communications management: scale, warning signs and how to respond

Researching customer behaviour in digital and social media environments

Researching customer behaviour in digital and social media environments

The 3 stages of a communication crisis and how to handle each one

The 3 stages of a communication crisis and how to handle each one

What is customer behaviour? 12 benefits of researching it

What is customer behaviour? 12 benefits of researching it

Measuring a product launch campaign: what businesses need to know

Measuring a product launch campaign: what businesses need to know

Market research reports: why you need them and 5 steps to prepare

Market research reports: why you need them and 5 steps to prepare

A social media crisis communications plan

A social media crisis communications plan

What is communications management? Four core elements and seven ways to choose your channels

What is communications management? Four core elements and seven ways to choose your channels

What is market research? 12 methods and the process

What is market research? 12 methods and the process

5 ways to use Social Listening tools for market research

5 ways to use Social Listening tools for market research

Enterprise risk management and how to head off a crisis early

Enterprise risk management and how to head off a crisis early

9 common risk types in enterprise risk management

9 common risk types in enterprise risk management

7 common mistakes in handling a communication crisis

7 common mistakes in handling a communication crisis

10 reasons why businesses need market research

10 reasons why businesses need market research

7 steps to building a Social Listening strategy

7 steps to building a Social Listening strategy