The Digital Transformation Landscape in Vietnam 2021 – 2022
Digital transformation has been a hot topic over the past two years, and there are no signs of it cooling down. This subject has garnered significant attention and focus from the government, as well as multi-industry organizations and enterprises. With various technol...
Key figures
From the full report, measured with Kompa Social Listening
Share by platform
- Online news 55.11%
- Facebook 36.93%
- Forums 5.34%
- TikTok 1.98%
- YouTube 0.6%
- E-commerce platforms 0.04%
- Other social channels 0.02%
- 939,183 discussionsOf digital transformation in Q4 2021, more than in any other quarter measuredp. 14
- 73,241 discussionsOf digital transformation in Q1 2021, before rising to 344,053 in Q2 2021p. 14
- 775,630 discussionsOf digital transformation from 1 July to 31 October 2022, the period of National Digital Transformation Day on 10 October 2022p. 14
- 943,237 discussionsOf digital transformation in banking; online news 57.81%, Facebook 40.70%p. 16
- 20.37%Of education-sector digital-transformation discussion mentions online teachingp. 19
| Banking | 27.65% |
|---|---|
| Industrial manufacturing | 19.41% |
| Healthcare | 17.79% |
| Education | 17.14% |
| Real estate | 9.81% |
| Agriculture | 8.74% |
| Natural resources & environment | 4.82% |
| Logistics | 2.15% |
Digital transformation has been a hot topic over the past two years, with no signs of cooling down. It is a subject of great interest and focus for the government as well as multi-industry organizations and businesses. With digital transformation technologies, data sources are stored, fully utilized, and analyzed and processed rapidly. This improves operational efficiency, as well as customer and employee experiences, while optimizing operations and increasing the competitiveness of organizations and businesses.
Join Kompa for a panoramic view of digital transformation trends in Vietnam from Q1 2021 to the present.
If 2020 is considered the year of raising awareness about digital transformation, then 2021 was the year of implementation amidst the Covid-19 pandemic.
In Q1 2021, public interest was still quite low.
By Q2 2021, there was a noticeable shift and growth.
A highlight in Q3 2021 was the Ministry of Public Security's successful development and implementation of the national population database system, which officially went into operation. This marked a clear increase in public interest regarding digital transformation nationwide.
At the end of 2021, the Vietnam Digital Transformation awards attracted over 900,000 discussions.
October 10, 2022, is recognized as National Digital Transformation Day.
Top 5 industries most discussed regarding digital transformation implementation
Banking, industrial manufacturing, healthcare, education, and real estate are the industry groups with the highest volume of discussions related to digital transformation. Among them, banking accounts for the highest discussion volume thanks to proactive and typical digital transformation activities, such as: online banking services; automated teller machines, 4.0 bank branches, QR code payments, Tap to pay, Livebank, contactless payments, and cash withdrawals using citizen ID cards...
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